exchanging an item..
We/re sorry to hear that you’re not happy with your purchase. Please note, Racecraft Lifestyle do not offer a refund for change of mind or wrong sizing.
You can exchange your item for a new size or choose a credit note to the same value if there is an issue with your purchase.
Please fill out the form below to tell us more about your issue. If you have purchased more than 1 item, please specify which item you need to return and why. Be sure to click submit
Please note, a $9.95 AUD Return Label fee applies for change of mind returns. Once our team have reviewed your request we will be in touch with more information on how to return your item
Once we receive your return in Sydney, Australia it may take 3-4 days for us to arrange your store credit. You will receive a credit code /voucher via email with the details on how to use it on your next online purchase. These are valid for 12 months from date of return.
received a faulty item?
If you believe you received an item with a manufacturing fault or the wrong item, please contact our customer service team as soon as possible, no later than 30 days from the date of purchase at support@racecraftlifestyle.com.
To help us assess the issue quickly, please attach 2-3 clear photos of the fault or incorrect item.
If the item is confirmed to have a manufacturing fault, we’ll provide you a free return label so you can return it for a refund, store credit or replacement.
Please note, Racecraft Lifestyle does not accept returns for items damaged due to washing errors or general wear and tear.
For any questions, reach out to our team- we’re here to help!